Product Leader

Aditya
Shankar

Building and scaling products across B2B SaaS & B2C.Currently shaping the future of enterprise AI at Moveworks (ServiceNow).

// About

Who I am

I'm a Product Leader with 8+ years of experience building and scaling products across B2B SaaS and B2C. I specialize in 0→1 product development, driving 1→10 growth, and leading high-impact cross-functional teams.

Currently at Moveworks (acquired by ServiceNow), I lead Self-Service, System Integrations, and the AI Agent Marketplace — launching 300+ enterprise-ready agents and driving $100M+ ARR upsell opportunities.

I hold an MBA from IIM Ahmedabad (Top 10%ile) with an exchange at Stockholm School of Economics, and a B.Tech from IIT Kanpur.

Product ManagementB2B SaaSAgentic AIAI CopilotsSelf-ServicePLGIntegrationsProduct GTMData AnalyticsUX Research
8+
Years of Experience
23+
Team Members Led
$180M+
ARR Product Owned
300+
Features Shipped

// Experience

Where I've worked

Principal Product Manager

Moveworks (ServiceNow)

Nov 2023 — Present
  • Leading 3 product charters with a team of 5 product members
  • Built & launched Self-Service platform (0→1) — 40% admin adoption in 1 year, 30% reduction in support tickets
  • Led integrations spec & development of 25+ enterprise systems
  • Launching 300+ enterprise-ready AI agents across HR, IT, and Finance
  • Driving $100M+ ARR upsell opportunity through Agent Marketplace

Director, Product Management

Sprinklr (NYSE: CXM)

May 2020 — Oct 2023
  • Owned Product Development, Roadmap, GTM strategy for Social Listening ($180M+ ARR)
  • Managed team of 12 product members & 11 support engineers
  • Drove 10+ releases and 300+ feature improvements over 3 years
  • Launched "Product Insights" SKU contributing $15M new ARR in 2 years
  • Launched self-serve Lite version onboarding 4200+ users across 50+ countries

Associate Product Manager

Ola Cabs

Jul 2016 — Apr 2018
  • Led West Zone Demand & Supply Analytics, P&L, and Ola Share Category
  • Managed supply & demand analytics team of 6 BAs and 5 MIS Executives
  • Designed incentive schemes for 60k+ cab fleet (INR 180+ Cr annual budget)
  • Grew Ola Share by 100% and Ola Micro category by 60% in 1 year

// Projects

Things I've built

Featured Project

AI Agent Marketplace

Led the development of an enterprise AI Agent Marketplace, launching 300+ ready-to-deploy agents across HR, IT, and Finance domains. Built on top of Moveworks' agentic AI platform, enabling enterprises to automate complex workflows with plug-and-play AI agents.

Agentic AIEnterpriseProduct StrategyMarketplace

Featured Project

Moveworks Self-Service Platform

Ideated and built a 0→1 Self-Service platform enabling enterprise admins to configure and manage their AI assistant without engineering support. Achieved 40% customer admin adoption in year one and reduced go-live cycle from 2 months to 25 days.

0→1Self-ServiceAdmin ToolsPLG

Product Insights — Sprinklr

Launched a new SKU within Sprinklr's Social Listening module that provided AI-powered product insights from social conversations. Contributed $15M in new ARR within 2 years of launch.

AI/MLSocial ListeningSaaSAnalytics

Modern Research Lite (PLG)

Designed and launched the self-serve Lite version of Sprinklr's Modern Research on product-led-growth principles. Onboarded 4200+ users (3000+ unique brands) across 50+ countries.

PLGSelf-ServeGrowthB2B SaaS

Ola Share Growth Engine

Built data-driven growth strategies for Ola Share and Ola Micro categories. Designed incentive schemes for 60k+ cab fleet and grew Ola Share by 100% and Ola Micro by 60% in one year.

GrowthAnalyticsRide-sharingIncentive Design

adityashankar.in

This portfolio website — built with Next.js, Tailwind CSS, and Framer Motion. Features a markdown-based blog, project showcase, and CRED-inspired dark design aesthetic.

Next.jsTailwind CSSFramer MotionPortfolio

// Contact

Let's connect

Whether you want to discuss product strategy, explore collaboration opportunities, or just say hello — I'd love to hear from you.